Shipping Fees:
We're pleased to offer a flat rate Shipping & Handling Fee of $14.99 for all orders, ensuring simplicity and transparency in your shopping experience.
NO REFUNDS ONLY STORE CREDIT
ONLY 1 PROMOTION CODE IS VALID AT A TIME (even if you hit the $200 shipping threshold)
Free Shipping:
Elevate your shopping experience with complimentary shipping on orders totaling over $200.00, our gesture of appreciation for your support and loyalty.
At checkout, your shipping fees will be effortlessly calculated based on your order total. Should your order meet the criteria for free shipping, this benefit will be automatically applied, allowing you to proceed with ease and confidence.
Thank you for choosing to shop with us! Your satisfaction is our utmost priority, and we're honored to serve you.
Undelivered or Lost Parcels
Lost or undelivered parcels must be reported NO more than 45 days after ordering. Any
reports greater than 45 days will not be investigated and are considered delivered.
Subscriptions
- Subscription Orders are non-refundable.
How to Cancel Subscriptions:
You may cancel your subscription at any time by simply logging in to your account and hitting
cancel. An email will be sent to you confirming that your subscription has been cancelled. -OR-
You can call one of our Karen Cares Representatives to cancel your subscription over the
phone. Once you have cancelled your subscription, if you decide to resume, you will be subject
to the current subscription pricing. Cancellations must be completed 48 Hours before the next
payment is due. Cancellation is effective immediately upon completing the process.
Subscription renewal orders are non-refundable – cancellation must be completed a
minimum of 48 hours prior to renewal – no exceptions.
